Privacy Policy

Introduction

At Jiva Health, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

Information We Collect

Personal Information

We may collect the following personal information when you use our website:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely through third-party payment gateways)

Non-Personal Information

We may also collect non-personal data, including:

• Browser type and version

• Device information

• IP address

• Cookies and usage data

How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Provide customer support

• Improve our website and services

• Send promotional offers, updates, and newsletters (if you have opted in)

• Comply with legal obligations

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences

• Analyze website traffic and usage patterns

• Deliver personalized content and advertisements

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Trusted service providers (e.g., payment processors, shipping partners)

• Legal authorities, if required by law or to protect our rights

• Affiliates and partners, solely for business purposes

Data Security

We take reasonable measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption

• Regular security audits

• Restricted access to personal data

However, no online transmission or storage system is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights concerning your personal information:

• Access: Request a copy of your data.

• Correction: Update or correct inaccuracies in your data.

• Deletion: Request deletion of your data, subject to legal and contractual obligations.

• Opt-Out: Unsubscribe from promotional emails at any time.

To exercise your rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: contactus@jiva-health.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.